Using AI, Automation and Robotics to Address Labour Shortage

This course is designed to help managers, HR professionals, and business owners understand the dynamics of implementing AI, automation, and robotics solutions during a time of labour shortages.

Students will learn how to address employee concerns, the difference between a simple and a wicked problem, the dynamics of a labour shortage, and opportunities to collaborate with partners and industry members for longer-term solutions.

Key learning outcomes include:

• Understanding the global trend of labour shortages and technology's role.
• Differentiating core concepts: Automation, AI, and Robotics.
• Identifying key challenges and emerging skill requirements.
• Exploring policies, structures, and resources for workforce development.
• Learning techniques for effective communication and addressing employee concerns about technological change.
• Developing strategies to leverage technology for improved productivity and employee engagement.

By examining data-driven insights and distinguishing between simple and complex (wicked) problems, this course equips professionals with the knowledge to proactively navigate technological disruption, foster a resilient workforce, and build competitive organizations in the age of AI and automation.