Master evidence-based strategies to balance business goals with compassionate support, building a resilient workforce where performance and wellbeing coexist.

Welcome to the comprehensive course on Managing Performance Where Employees Raise Health Issues. In the modern professional landscape, the intersection of employee health and performance management is a critical challenge for leaders and human resource professionals. This course is designed to guide you beyond simple legal compliance, helping you foster a workplace culture that supports health while leveraging it as a driver for productivity, retention, and engagement. You will explore evidence-based frameworks, including the Healthy Workplaces Model, and learn practical strategies to navigate complex situations where physical or mental health impacts work capacity.
The curriculum is structured to take you from foundational principles to advanced application. The first half of the course establishes the groundwork for a healthy organization. In Chapter 1, Foundations of a Healthy Workplace, we define the business case for investment and the moral, legal, and financial imperatives. Chapter 2, The Implementation Journey, guides you through securing leadership commitment and conducting needs assessments. Chapter 3, Planning and Acting for Health, focuses on actionable strategies using the GOST model (Goals, Objectives, Strategies, and Tactics) to ensure your initiatives are sustainable and effective.
The second half of the course targets specific health challenges and long-term strategies. Chapter 4 addresses Lifestyle and Physical Health Risks, covering critical topics such as fatigue management, nutrition, and musculoskeletal disorders. Chapter 5 offers a deep dive into Managing Long-Term Health Conditions, utilizing the IGLOo framework (Individual, Group, Leader, Organization) to support employees with chronic illnesses and facilitate successful return-to-work processes. Chapter 6 outlines a robust Mental Health Strategy based on the Three-Pillar Framework of Protect, Respond, and Promote. Finally, Chapter 7, Measurement, Data, and Evaluation, ensures you can track the effectiveness of your initiatives using reliable leading and lagging indicators.
By the end of this course, you will have acquired a robust toolkit for managing the delicate balance between health and performance. Key learning outcomes include:
Whether you are a line manager, HR executive, or business owner, this course empowers you to build a resilient workforce where high performance and high wellbeing coexist. Join us to learn how to proactively manage risks, support those in distress, and create a sustainable environment where your people and your business can thrive.

PeopleShield HR Advisory delivers practical, risk-focused training for HR professionals across Australia and New Zealand. We help teams strengthen performance management, documentation, and early-intervention processes, reduce Fair Work and litigation risk, and manage complex cases involving adverse action, mental injury, and return-to-work pathways.