In this course you will learn how to measure and manage a company's performance with KPIs and KPI dashboards.

In a survey of businesses that used KPIs, 68% of respondents noticed a positive impact on their business development after implementing a KPI Framework. Further, 43% of respondents noted improvement, defined as being able to 'objectively evaluate the level of results achievement. *
A KPI dashboard cuts through the clutter of numbers so a company can monitor the most important measures of its success. Business leaders can quickly see if they need to make changes or celebrate successes. Each KPI helps assess whether the business is achieving its business strategy.
KPIs improve a company’s performance by increasing: • Focus • Clarity • Alignment • Speed of Feedback • Communication • Motivation • Performance
This course covers: • The benefits and roles of KPIs • How to pick a set of metrics • Setting targets • The components of a KPI dashboard • Pros and cons of using spreadsheets, data visualization software, or dashboard software • Sample dashboards and metric displays • The process of implementing KPIs • Tips for managing with KPIs • Pros and cons of using KPIs to set compensation
The instructor has developed KPIs and KPI dashboards for small entrepreneurs to a $2 billion company.
Field of Study: Finance

Founder of CFO Perspective
Rob Stephens is the Founder of CFO Perspective, which provides continuing education courses for CPAs and financial management courses for business advisors and staff. He has been quoted in Forbes, U.S. News and World Report, Bloomberg Businessweek, and many other news sources. He is also the author of Key Performance Indicators and KPI Dashboards. Rob has a 30-year career that includes serving as a CFO, Director of Operations, and SVP of Finance. Rob is an adjunct instructor for the MBA program at Gonzaga University. Rob holds a Masters of Science in Personal Financial Planning and a Graduate Certificate in Financial Therapy from Kansas State University. He received a B.A. in Business Administration from the University of Washington.