Transition from directive management to evidence-based coaching strategies that unlock team potential and drive sustainable high performance.
Welcome to "HR Coaching Skills for People Leaders." In an era where over 80% of organizations rely on complex, interdependent teamwork to execute strategy, the ability to unlock potential through coaching has become a prerequisite for effective leadership. This comprehensive course guides you through the critical transition from traditional directive management to a facilitative, coaching-based leadership style. By exploring the theoretical foundations of team dynamics and the distinctions between managing, leading, and mentoring, you will learn how to bridge the gap between current team dysfunction and future high performance.
Our curriculum relies on academic research and empirical studies to provide actionable frameworks. We begin by defining the modern workplace environment and the specific roles of leadership within it. You will explore the Directive-Participative Spectrum to understand when to direct and when to coach, learning to distinguish between "putting knowledge in" (mentoring) and "drawing answers out" (coaching). The course delves into prominent theoretical models, including Hackman and Wageman’s theory, Peter Hawkins’ Systemic Team Coaching, and the Team Coaching International (TCI) methodology.
A significant portion of the course focuses on the TCI model, which views the team as a living system defined by two dimensions: Productivity and Positivity. You will examine the 14 Team Performance Indicators—ranging from decision-making and accountability to trust and constructive interaction—that drive peak performance. Furthermore, we validate these strategies with rigorous methods for measuring efficacy, utilizing tools like the Manager and Leader Coaching Composite (MLCC) to demonstrate how coaching skills directly correlate with increased engagement, stronger working alliances, and reduced employee turnover.
By the end of this course, you will be equipped to:
Integrating coaching skills into your repertoire is a strategic driver of organizational success. Join us to transform your approach, empower your workforce, and evolve from a task overseer into a catalyst for growth and innovation.
CultureWorks HR delivers practical CPD for HR professionals focused on leadership capability, workplace culture, wellbeing, and people development. Our programs support HR teams across Australia and New Zealand in building inclusive, high-performing, and sustainable workplaces.
