Conflict Management and Crucial Communications
The 7 steps to make you feel comfortable and prepared for the most difficult conversations you need to have in your life. Learn how to apply a clear structure to deliver a difficult conversation. Learn how to deliver difficult messages while making the other person feel respected and appreciated. By Greg Henriques from WeGrow.
This course provides you with a practical, step-by-step guide to facing the conversations you’ve been avoiding—whether at work, at home, or in your personal relationships. Grounded in real-life application, you'll learn how to prepare mentally and emotionally, frame your message clearly, and approach difficult situations with empathy and confidence.
Using a proven 7-step model, you’ll select a real conversation that’s been holding you back and walk through each phase of preparation—from identifying the key facts to setting the right time and place, to crafting a powerful and respectful critical question. You'll not only gain the skills to navigate a single conversation, but also develop a life-long method for handling tough discussions with ease and effectiveness.
This course isn’t about theory—it’s about action. You’ll finish feeling equipped, supported, and empowered to finally say what needs to be said.
Director of Villa Feria
The common denominator of his story is personal growth and continuous improvement. His journey includes various steps such as professional DJ, 7 marathons, 2 IRONMAN, certifying in NLP, living in the US, Greece, London, Amsterdam and Lisbon. For 12 years he built an exciting career in some of the biggest FMCG companies of the world: Mars Inc, SABMiller, ABInbev and Heineken. In 2016 he finally made the move from corporate to full-time entrepreneur, creating a company called Villa Feria in Portugal.
