Learn about what customers love and hate and how to present yourself with impact. Learn seven key sales skills and the power of the phone. and
In this course you will discover what customers love and what they hate. Hear experts describe how to avoid turning a customer off and how to engage their interest in a product. Learn about meeting customers’ needs and wants. Learn to sell yourself first and present with impact. Avoid the classic mistakes and learn the seven essential skills to help you succeed in sales. Learn a range of skills and helpful tips on using the phone and technology to maximize potential sales. Discover how to leave clear, simple messages, when to call and how to log each contact with customers.
Eve Ash is a psychologist, film producer and international speaker. She is an expert in human behavior – leadership, communication, service, motivation, performance and justice. Eve founded Seven Dimensions, producing over 1000 comedy, drama and interview style videos, TV shows, feature documentaries and e-learning courses including the hilarious LA-business-based Cutting Edge Communication Comedy Series. Eve has won an Australian Businesswoman of the Year award, and over 170 film awards.
