Step up your engagement and performance management by learning how to coach your direct reports
Two of the most impactful workplace trends are employee engagement and coaching. Given the scarcity of employees and huge retention problems, the ability to control employees is dead. Coaching on the part of today’s manager is part of the answer.
Difficulty attracting employees, difficulty engaging employees, remote employees, turnover, claims, and brand damage—all are enormous challenges for every company today! Since we can’t “control” or “micro-manage” employees—nor do we really want to—best practices, engagement, and coaching are our only options!
In this fast-moving presentation, executive coach Don Phin will share strategies and tools to help you and your managers step up their engagement and performance management games by learning how to coach their direct reports.
Coaching helps for a myriad of reasons. The best managers and employees want to improve their ability to engage everyone from board members to the rank and file. They have a strong IQ and realize they need to build their EQ. Usually self-motivated.
Plenty of employees and managers are stressed out, stuck, and no fun to be around… at work or home. Cracks are beginning to show, and the company is willing to invest in coaching to keep them functioning at a sustainable level.
We will discuss:• When to coach• Where to coach• Different approaches to coaching• Levels of accountability• Secrets to great listening• Great questions to ask• Actions speak louder than words• Move from expectations to agreements• How to know when somebody is uncoachable• And… much more
Top Presenter to Leadership and HR Executives
Street-wise from the Bronx, Don Phin has been an employment law attorney since 1983. He litigated cases for 17 years and then quit cold-turkey when he realized nobody wins a lawsuit. Since leaving litigation, Don has presented more than 600 times to executives in US and Canada. Don has created over 30 online training programs, including many for Learn Formula. Don was the founder and President of HR That Works, used by 3,500 companies, and acquired by ThinkHR in January of 2014. He worked there for two years as a V.P. Don has written seven books, including his most recent, The 40/ /40 Solution: Mastering Emotional Energy in Leadership and Sales. Don loves inspiring with his speaking and training. He has a thriving coaching practice, and on occasion, is asked to investigate challenging workplace problems. Don lives in sunny Juno Beach, Florida
