Outstanding organizations have unique cultures and characteristics. They understand how important each employee is to their organization.

For example, have any complainers in your organization? Of course! But what I’ve found as I've worked with great organizations is that they don’t tolerate criticism unless it is constructive...unless there is a commitment to authentically examine issues, look for solutions, find the facts, and exhibit the courage to question assumptions and have tough conversations.

As I examined successful organizations - Fortune 500 organizations, small, medium, and large companies, non-profit, for-profit organizations, education, healthcare - you name it! - it was amazing to see how the presence of a few characteristics made it that much easier to engage in additional characteristics demonstrating a synergistic, dynamic relationship. This course shows you how to examine where your organization stands and offers opportunities for employees to have productive conversations on how they can contribute to a successful culture.